Processes vary between teams.
WORK
Map handoffs, owners and customer requirements.
OUTPUT
QMS scope and process map.
Quality management system
Make quality a repeatable way of working.
Define the processes, responsibilities, measures and improvement cycle needed for an ISO 9001 quality management system. We support implementation and readiness for independent assessment.
01 /STARTING SITUATIONS
Start with the actual situation.
We cannot show how quality improves.
WORK
Connect measures, findings and corrective action.
OUTPUT
Measurement and improvement plan.
02 /THE WORK
Defined work, reviewable outputs.
Process architecture
Identify how work is delivered and where handoffs or unclear ownership affect consistency.
- QMS scope
- Process map
- Responsibilities
Performance and control
Connect customer requirements, objectives, monitoring and supplier controls to daily work.
- Quality objectives
- Operational measures
- Supplier review
Review and improvement
Use nonconformities, internal audit and management review to drive corrective action.
- Internal audit
- Corrective action
- Management review
03 /REVIEWABLE OUTPUTS
Outputs tied to the agreed scope.
- 01QMS scope and process map
- 02Responsibility and measurement model
- 03Documented process and control plan
- 04Internal audit findings and improvement roadmap
NEXT STEP
Define the right first engagement.
The first discussion defines the objective, scope and expected outputs.
Discuss the work